Mailprotector's Cody Ekle honored on CRN's 100 People You Don't Know But Should 2025
CRN's 2025 list of 100 People You Don't Know But Should honors the channel pros who work behind the scenes. Cody Ekle, Director of Technical Support at Mailprotector, made the list.
From MSP to email security expert
Cody started his career as an MSP and became an email security expert along the way. That firsthand experience shapes how he approaches support and training: practical answers and clear direction partners can act on right away.
He works directly with partners on their toughest challenges, from resolving an urgent ticket to planning security adjustments, and helps lead a support team known for quick responses and clear communication.
Why partners rely on him
- Enablement: training programs that give partner teams the knowledge and tools to position and support Mailprotector solutions.
- Retention: his leadership has helped Mailprotector maintain an industry-leading churn rate.
- Advocacy: he works closely with product and development teams to prioritize the features partners say matter most.
He also writes documentation that shortens learning curves and guides partners through complex migrations.
Invest in others
One of Mailprotector's values hangs on its walls: "Invest in Others. We seek to be authentic and genuine with our teammates and our partners, because we care for them." Cody has turned that value into a real advantage for partners.
About the list
CRN released the list on September 22, 2025. Now in its 15th year, it recognizes people across vendors, distributors and solution providers whose behind-the-scenes work powers partner growth.