Configuration Guides – Mailprotector Help Center
The Mailprotector Help Center's Configuration Guides provide detailed instructions on setting up and managing various services including Radar inquiry emails, user and user group management with features like adding aliases and LDAP sync, as well as inbound and outbound email filtering configurations such as excluding users from outbound filtering and configuring DKIM with Microsoft 365 for CloudFilter.
Configuration Guides
In-depth guides on configuration options of the various Mailprotector services.
Radar
Why didn't Radar send an inquiry email?
User and User Group Management
Inbound and Outbound Filtering (CloudFilter & SafeSend)
Exclude a Single User from Sending Outbound through CloudFilter
Configure DKIM with Microsoft 365 for CloudFilter
How Spam Tolerance and Scoring Sensitivity Changes Affect Users
How Allow List, Block List, and Message Rule Changes Affect Users
How to Tune Anti-Spam and Anti-Phishing Policies in Microsoft 365
Configuring an enforced TLS connection from Mailprotector's inbound relay
Email Continuity (XtraMail)
Why do I need XtraMail and how do I turn it on?
XtraMail - Setting user passwords
XtraMail Overview and Configuration
Email Encryption (Bracket)
Creating a Bracket Connector and Transport Rule in Microsoft 365Promoted article
Moving Existing Bracket Domains to Bracket with Shield
Customize the photo and name for a Bracket account
Provision Bracket for Office 365 without changing MX records
File Attachment Limits with Bracket Encrypted Emails
Email Archiving (SecureStore)
Add SecureStore to a Google Workspace Domain
Configure SecureStore Journaling with Microsoft Office 365
Configure SecureStore Journaling with Exchange 2013/2016
Hosted POP3 and IMAP Mailboxes (CloudMail)
CloudMail and XtraMail Web Interface Resources
Adding CloudMail to a Domain or User Group
Video: Removing a CloudMail Profile from an iOS Device
CloudMail Email Client Configuration
Troubleshooting and How-To
Users cannot sign into Console from email link
Excluding Outbound Mail to Specific Domains from Routing Through the CloudFilter Outbound Connector
Autoresponder or Forwarding from CloudMail Does Not Save
Logs Are Not Showing Up in the Console
Invalid Mailprotector Sender/Recipient
POP3 Clients receiving Duplicate emails
Console, Settings and Reference Information
Retiring Transport Layer Security (TLS) 1.0 and 1.1
Creating a User Group in the Mailprotector Console
New Console Overview - Custom Branding
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