Mailprotector launches Partner Success team as email threats escalate for MSPs
Launched September 16, 2026, Mailprotector's Partner Success team gives MSPs more hands-on guidance, education and support as email threats grow more sophisticated.
What Partner Success does
Led by Cody Ekle, director of partner success, the team helps partners get more from Mailprotector's technology and grow their email security practices. Ekle brings more than 12 years of IT experience, including firsthand time in the MSP space and the past 8 years at Mailprotector.
- Customized, one-on-one onboarding for new partners
- Reviewing complex email environments
- Educating new help desk technicians
- Helping existing partners add products such as encryption and email continuity
The traditional Support Team stays in place for technical and configuration questions, and remains the best route for urgent mailflow issues.
Why now
MSPs are managing an increasingly complex email environment while training their teams on new capabilities and adapting services to changing customer needs. The launch follows Mailprotector's milestone of 40 consecutive quarters of annual recurring revenue growth.
“We've spent more than 25 years working with MSPs, and that experience has taught us how important it is to grow alongside our partners.”
David Setzer, CEO, Mailprotector
“There's no one-size-fits-all approach to supporting an MSP... Partner Success gives us more opportunities to meet partners where they are and help them continue to grow.”
Cody Ekle, director of partner success, Mailprotector