Shield named MSP Today 2025 Product of the Year
Traditional filters assume a message is safe until proven otherwise. Shield flips that: it trusts nothing by default and uses real-time analysis to decide what gets delivered.
Why Shield stood out
MSP Today named Shield a 2025 Product of the Year (announced June 11, 2025) for its zero trust approach to email protection and its growing influence among MSPs.
Shield uses real-time analysis and adaptive intelligence to decide which emails are safe. Long-standing vendors still lean on reputation-based filtering, which leaves MSPs dealing with false positives, outdated interfaces and complex whitelisting.
"We stopped worrying about whitelisting issues and inconsistent filters. Shield just works, and our support tickets dropped dramatically."
Zac Paulson, Director of Product and Strategy, ABM Technology Group
Built for people, not just policies
Shield highlights risk right inside each message, explains what is wrong in plain language, and blocks dangerous email before it reaches the inbox. As users make decisions, it learns their preferences.
- Color-coded banners (Heads-Up Display) that show an email's risk level
- First-time sender controls to trust or silence new contacts instantly
- X-ray view to safely inspect suspicious messages in plain English
- No MX changes, fast onboarding and centralized management for MSPs
"Our clients now adjust their own settings, and they love that control."
Zac Paulson, ABM Technology Group
What it means for MSPs
Fewer client complaints, fewer tickets, easier deployment and stronger margins.
"Shield changes the dynamic of your relationship with email. The security behind it is phenomenal... We noticed huge improvements within days."
Andy Larin, founder, allCare IT