Your Profile

The "Your Profile" page in Shield displays personal details imported from a user's Microsoft 365 account, allows synchronization of Microsoft account changes, and lets users customize Shield-specific preferences such as Bundler actions, default silence destinations, X-ray safe preview settings, and time zone, with additional options available to Shield Admins.

Description

Your Profile shows personal details Shield imported from a user's Microsoft account and their Shield-specific preferences. Users can customize their Shield experience from here. Shield Admins access this page from the Configure Preferences menu of the User Page.

Profile Options

Imported from Microsoft

This information is imported directly from your Microsoft 365 and cannot be changed here. The Microsoft 365 account changes can then be synchronized with Shield here.

Preferences

Customize Shield's behavior at the user level. Note that additional preferences are only visible to Shield Admins.

Bundler "Done" Action

Bundler is a Shield Pro feature. Choose the action for an Inbox message to take once it is read in the Shield Portal: Mark as Read, Move to Archive, or Move to Trash.

Default Silence Destination

When a message is silenced, it will go to this location unless you choose a different location: Jail in Shield Portal or Junk, Trash, or Archive in the mail client.

X-ray Safe Preview

When a Heads-up Display is clicked in the mail client, or a message from a Spotlight search is clicked in the Shield Portal, the X-ray view of the message opens. By default, Show content unless it's potentially bad is selected. Other choices are Always hide content, and Always show content.

Time Zone

Change the time zone to local time to see message details in local time.

New Sender Banner

When a message from a new sender is received, a New Sender banner appears at the top of the message. Users can choose to Enable or Disable this banner.

Filtering

Clicking on Manage risk levels brings the user to their security risk levels.

Control Settings

These settings are only visible to Shield Superusers and Administrators in Control Mode, for themselves and for other users.

Experience Level

Set whether a user is a:

Beginner: Requires veto review for all Jailed messages, both inbound and outbound.
Intermediate: Requires veto review for inbound Jailed messages.
Expert: Doesn't require review to veto a Jailed message.

Experience Level.png

Heads Up Display (HUD)

Set whether HUDs are enabled or disabled for the user:

Enabled: Enable HUDs at the top of emails.
Disabled: Disable showing HUDs.

Protection Level

Shield Protection Levels.png Shield Protection Levels determine how risk levels affect message delivery. Protection levels for mailboxes work as follows:

Maximum Protection: Everything in Balanced, plus dynamic risk elevation for the strictest filtering. This is the default protection level for all licensed users.
Balanced Protection: Zero-trust filtering across. every threat signal
Minimum Protection: Only high-risk messages are filtered. This is the default protection level for shared mailboxes.
Passthrough Mode : No filtering is performed.

By default, licensed users are set to Maximum protection while shared mailboxes are set to Minimum protection.

Email Guides

Welcome Emails are automatically sent to each user during Shield onboarding. Click on Send welcome email to resend the Welcome Email if the user needs a new copy.

Related to

Updated 4 months ago

Shared Mailboxes in Shield

User Menu for Shield Admins

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